Why Is It Hard to Lead a Diverse Team?
Little diversity understanding
Diversity means variety and/or a range of different things. Leading a
diverse team to reach the same organizational goal can be challenging because
leaders may not know what this “variety” and “range of different things”
actually are.
Let’s start with the obvious. If a team is composed of ten white males,
one female and no Latino males/ females, ethnic variety is lacking in the unit.
A leader’s failing to understand that the former is a problem, as well as the
fact that the ratio of employees within his or her unit is unbalanced — there
are too many while males in proportion to everybody else — can and probably
will have long-term consequences relating to “goal buy in,” especially if the
unit’s leader isn’t sensitive to group diversity.
To make things more complicated, diversity of gender and thinking are
real challenges that the leader may face for lacking adequate understanding of
diversity. In the popular book, “Men are from Mars and Women Are from Venus ”, some of us
have learned that we (men and women) motivate, speak, argue, and communicate
feelings differently. In the book, it is written that men like to process info
by thinking before communicating whereas women like to process info by
communicating their thought process.
Ethnic minorities can
behave
differently and possess a range of different things. Italians tend to be
impulsive, Hispanic Americans tend to be emotional, the Japanese are collectivist,
the British individualist, Vietnamese are reactive, Malaysians tend to
compromise… Being the leader of a diverse team is more labor intensive!
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